Standard Chartered Bank set to complete retail transfer to EastWest

21 November 2016 —The transfer of Standard Chartered Bank Philippines' (SCB PH] retail banking business to EastWest Bank is set on Friday, November 25, unless otherwise advised by the bank. In an earlier advisory, Standard Chartered announced important schedules in relation to the migration.

All SCB PH retail banking branches namely Makati, BGC, Ortigas and Alabang will cease operations beginning 2PM on Friday. Prior to this, branches will operate daily from 9AM to 4PM, therefore bank clients are encouraged to plan their banking transactions ahead of time.

Clients are also advised that cash withdrawals using SCB ATMs is available only until 2PM same day, and until 6PM using other BancNet ATMs.

Beginning November 28, retail clients will be serviced by the same branch of account under EastWest Bank, except SCB Alabang which will move to EastWest Bank store located at G/F 1100, Frabelle Building along Alabang Zapote Road in Muntinlupa City.

Earlier in May, both banks have announced agreement for the retail business transfer which includes credit cards, personal loans, retail deposits and wealth management businesses. Moving forward Standard Chartered Bank, the oldest international bank in the Philippines established since 1872, will continue to operate as a corporate bank. Its clients will be serviced through a corporate branch located at the 7th Floor, Standard Chartered Building, 6788 Ayala Avenue in Makati City.

Further details on the transfer schedules are posted in SCB PH's website or clients may call its 24/7 client care centre at 830-1111 or EastWest Bank's Customer Service hotline at 888¬1700 beginning Saturday, November 26.

Published in BusinessWorld
Issue Date: November 21, 2016