Features & Benefits
Every Php100 charged to your EastWest credit card will earn you 1 Rewards Point. Convert your Rewards Points into eGift Rewards and Limitless Rewards Vouchers which you may use to purchase merchandise or exchange for gift certificates at partner merchants. Or, you may also redeem Miles or Cash Rebates.
FREE Travel Accident and Inconvenience Insurance
Delve into breathtaking views of the world without worries. You and your family are covered for up to Php20 Million with comprehensive travel accident and inconvenience insurance when international/domestic air, land, and sea travel fares are purchased using your EastWest Gold credit card.
Special Perks and Privileges
Enjoy year-round special discounts and privileges from partner merchants - from shopping, dining, health and wellness, to travel and leisure when you use your EastWest credit card.
View the latest credit card promos.
Share your spending privileges with your loved ones by giving them EastWest Gold supplementary cards. You can request up to nine (9) supplementary cards. You may also assign a monthly sub-limit1 for each supplementary card to better manage your finances.
Use your EastWest Gold credit card anywhere in the Philippines and across the world wherever Visa/Mastercard is accepted. Thatâ€™s over 46 million establishments in over 200 countries worldwide.
Secure and Convenient Payment
Experience peace of mind with technology-enabled features that ensure your payments are secure every time you use your EastWest Gold credit card.
It has an EMV smart chip embedded on the card that prevents duplication of your card details when you make a transaction in physical stores and establishments.
It has 3D Secure that gives you added transaction payment authentication in online shops with the Verified by Visa and Mastercard® SecureCode logo. To complete your online purchase, you are required to enter a unique 6-digit One-Time Password (OTP) that is sent to your registered mobile number. For worry-free online shopping, always keep your mobile number updated. Chat with EastWest System Tech Assistant (ESTA) chatbot at www.ewlend.com/esta then, choose Services should you need to change the mobile number on record.
It has the Visa payWave and Mastercard® contactless technology that enables quick and safe checkout experience. Just look for the universal contactless symbol on the point-of-sale terminal in establishments worldwide to enjoy the convenience of Tap & Go®.
Billings and Payments in Philippine Peso
All your purchases, whether here or abroad, are billed in Philippine Peso to allow you to keep your foreign currency intact.
Easy Payment Terms
Choose to pay your Total Statement Balance or at least the Minimum Payment Due on your billing due date. An Interest Charge will be charged if your payment by the Payment Due Date is less than your Total Statement Balance.
Cash Advance Facility
Get cash whenever you need it with up to 50% of your credit limit. Simply withdraw from an EastWest ATM, or at any ATM bearing the BancNet, Mastercard, Cirrus, Visa or Visa Plus logo using your Cash Advance Personal Identification Number (CA-PIN).
Pay for high-ticket purchases on fixed monthly installment terms at 0% interest on select items at partner establishments.
Transfer your other credit cardâ€™s balances to your EastWest Gold credit card and enjoy great savings and lighter monthly installment payments.
You have the option to convert your high-ticket shopping and travel expenses to easy payment installment terms at low monthly add-on interest rates.
Convert your available credit limit for the extra cash you need at low monthly add-on interest rates and easy payment installment terms.
Quick Bills Auto-Charge Facility
Experience the convenience to auto-charge your electric bill, phone, cable and internet subscriptions, and even insurance premiums. To enroll any of the merchant biller partner, log in to EastWest Online-Personal at personal.eastwestbanker.com or the EastWest Mobile App.
Automatic Enrollment to Electronic Statement of Account Facility
Safe, on time and secure. You will automatically receive your password-protected electronic Statement of Account (e-SOA) monthly to your primary registered e-mail address on record. Conveniently view and download your e-SOA within five (5) banking days from your statement cut-off date. You will even be notified through SMS to make sure you donâ€™t miss it.
You can also conveniently access your e-SOA anytime, through ESTA chatbot at www.ewlend.com.esta, EastWest Online-Personal, and EastWest Mobile App.
Anytime, Anywhere Online Access to your EastWest Credit Card Account
EastWest System Tech Assistant (ESTA) chatbot
Chat with ESTA for 24/7 instant credit card services assistance. View account details and available credit limit, redeem rewards points to cash rebate, convert transactions to installment, apply for cash installment loans, view exciting promos, and more. To enroll, launch www.ewlend.com/esta on your browser and click on the enrollment link.
View your credit card balance, download your electronic statement, update your contact details, and more, conveniently, and securely. To enroll, launch EastWest Online-Personal on your browser and click on the enrollment link.
EastWest Mobile App
Check your available credit limit, rewards/rebate balance, and more. To enroll, just download the EastWest Mobile app on App Store for iOS, Google Play for Android, or AppGallery for Huawei.
For lost card report and additional services, contact EastWest through:
|24-hour Customer Service
|24-hour Lost Card Hotline
||+63288881700 (press 3)
|Customer Service E-mail
|Customer Service Text Facility
and send to (0917) 888-1700