Features & Benefits
Experience the convenience of cashless shopping! Your EastWest 1st Mastercard allows you to enjoy financial flexibility when you shop, dine, or purchase anything your need and want anytime, anywhere.
Special Perks and Privileges
Enjoy year-round special discounts and privileges from partner merchants â€“ from shopping, dining, health and wellness, to travel and leisure when you use your EastWest 1st Mastercard.
View the latest credit card promos.
Share your spending privileges with your loved ones by giving them supplementary EastWest 1st Mastercard credit cards. You can request up to nine (9) supplementary cards. You may also assign a monthly sub-limit1 for each supplementary card to better manage your finances.
Use your EastWest 1st Mastercard anywhere in the Philippines and across the world wherever Mastercard is accepted. Thatâ€™s over 30 million establishments in over 200 countries worldwide.
Secure and Convenient Payment
Experience peace of mind with technology-enabled features that ensure your payments are secure every time you use your EastWest 1st Mastercard.
It has an EMV smart chip embedded on the card that prevents duplication of your card details when you make a transaction in physical stores and establishments.
It has 3D Secure that gives you added transaction payment authentication in online shops with the Mastercard® SecureCode logo. To complete your online purchase, you are required to enter a unique 6-digit One-Time Password (OTP) that is sent to your registered mobile number. For worry-free online shopping, always keep your mobile number updated. Call the EastWest 24-Hour Customer Service Hotline should you need to change the mobile number on record.
It has the Mastercard® contactless technology that enables quick and safe checkout experience. Just look for the universal contactless symbol on the point-of-sale terminal in establishments worldwide to enjoy the convenience of Tap & Go®.
Billings and Payments in Philippine Peso
All your purchases, whether here or abroad, are billed in Philippine Peso to allow you to keep your foreign currency intact.
Easy Payment Terms
Choose to pay your Total Statement Balance or at least the Minimum Payment Due on your billing due date. An Interest Charge will be charged if your payment by the Payment Due Date is less than your Total Statement Balance.
Pay for high-ticket purchases on fixed monthly installment terms at 0% interest on select items at partner establishments.
Transfer your other credit cardâ€™s balances to your EastWest 1st Mastercard and enjoy great savings and lighter monthly installment payments.
You have the option to convert your high-ticket shopping and travel expenses to installment payable in 6, 12, 18, or 24 easy payment terms at low monthly add-on interest rates.
Quick Bills Facility
Experience the convenience to auto-charge your electric bill, phone, cable and internet subscriptions, and even insurance premiums. Enroll in the Quick Bills facility through the EastWest 24-Hour Customer Service Hotline, EastWest Online Banking, EastWest Mobile Banking, or send the accomplished enrollment form2 to firstname.lastname@example.org.
Automatic Enrollment to Electronic Statement of Account Facility
Safe, on-time and secure. You will automatically receive your password-protected electronic Statement of Account (e-SOA) monthly to your primary registered e-mail address on record. Conveniently view and download within five (5) banking days from your statement cut-off date. You will even be notified through SMS to make sure you donâ€™t miss it.
You can also conveniently access your e-SOA anytime, through EastWest Online and EastWest Mobile App.
Anytime, Anywhere Online Access to your EastWest Credit Card Account
View your credit card balance, download your electronic statement, update your contact details, and more, conveniently, and securely. To enroll, launch www.ewbanker.com on your browser and click on the enrollment link.
EastWest Mobile App
Check your available credit limit, rewards/rebate balance, and more. To enroll, just download the EastWest Mobile app on App Store for iOS, Google Play for Android, or AppGallery for Huawei.
For lost card report and additional services, contact EastWest through:
|24-hour Customer Service
|24-hour Lost Card Hotline
||(+632) 8888-1700 (press 3)
|Customer Service E-mail
|Customer Service Text Facility
and send to (0917) 888-1700