Contact Information

We are happy to hear from you. Feel free to get in touch with us if you have any requests, questions or feedback concerning our services.

For feedback on how our Stores served you, you may send us a message by texting us through Viber at 0928-5590458.

Telephone
Customer Service Hotline (+632) 8888-1700
Domestic Toll Free 1-800-1888-8600
US Toll Free 1-866-828-6296
Corporate Office Trunk line (+632) 8575-3888
Social Media
Facebook facebook.com/eastwestbanker
Twitter twitter.com/eastwestbanker
Email
Consumer Loans (Auto / Home / Personal Loan) csloans@eastwestbanker.com
Credit Cards cards@eastwestbanker.com
Customer Service service@eastwestbanker.com
Human Resources careers@eastwestbanker.com
ID & Password Support service@eastwestbanker.com
Service Quality EWBFeedback@eastwestbanker.com
Trust trustmarketing@eastwestbanker.com

You may also send us a mail or visit our Corporate Office located at The Beaufort, 5th Avenue corner 23rd Street, Bonifacio Global City, Taguig 1634 or any of Stores near your location. For a complete list of our Store addresses and contact numbers, please access our Branch Locator.